Hiring a new person to join your team may strengthen the work culture and encourage high productivity.  

 

It is vital to make the right decision. 

 

Having a systematized process when hiring is ideal. Creating a list would help you keep track of your recruiting efforts, communication progress with candidates, and your hiring manager. A checklist will also significantly reduce the chance of hiring the wrong candidates.

 

What to look for or prepare for when hiring a new team member? Check our list below.

 

Job Description

Creating a job description or role review is the first step in recruiting the right employee. Having a list of tasks and detailed information about the position will help you or your hiring manager to find the best person for the job.

 

A job ad with a great job description will attract suitable candidates.

Prospective candidates will be able to identify if they have the right skill set for the job. Other candidates who don’t possess the required skills will automatically withdraw their application/be disqualified. This will help you/your hiring team to narrow down your pool to only the best ones.

 

You can also use the job description to prepare your next recruitment strategy for hiring suitable candidates.

 

Recruitment Strategy

Once you have your job description, set up a meeting with the team assigned to handle the recruitment process. At this meeting, you’ll prepare your recruitment strategy, get started on putting it into effect, and be able to reach the best candidates possible. It would also be a good idea to determine your metrics or benchmarks to measure the new hire’s performance. 

 

Application Screening SOP

As part of the hiring preparation phase, you should create a list of the most desired qualities that you are looking for in a candidate. This list of credentials, abilities, experience, and characteristics should be your guide to screen all applicants. 

 

When it comes to recruiting an employee, you’ll want to invest your time with the most eligible applicants, so use your job description as the starting point for reviewing resumes and filtering the most qualified candidates.

 

Candidate Interview

The most significant reason to pre-screen applicants is to save time. Although a candidate’s qualifications can appear to be a good match on paper, a pre-screening interview may show whether their qualifications are genuinely a match for your work or not. 

 

Doing an initial interview is valuable because you try to get to know a candidate better. You ask them about their previous work experience and clear out uncertainties and questions regarding their resumes. Candidates who make a good first impression will set the right tone for the interview. During this stage, you can also know if their wage expectations align with your salary range.

 

Pre-Employment Testing 

Pre-employment tests can provide you with valuable insights into candidates. This will give you objective data about the candidates, such as personality traits, analytical skills, cognitive abilities, and many more. Assessing a candidate’s existing skillset can also predict job performance and their ability to adapt to the role that they are applying to.

 

Job Interview Questions

This next step is crucial because it already talks about the job itself. You should carefully plan your interview questions as they will help you differentiate between desirable and average applicants.

 

Here you can give out situations where the candidate will be put on the spot and think on their feet. Let them explain past scenarios they have encountered to show you how they meet the predetermined skills required for the job.  

 

Reference Checks

Conduct reference checks to verify that all presented information by the candidate is accurate. This includes character references, particularly former bosses or supervisors, employment references, and criminal history.

 

Job Offer

The applicant you’ve chosen for the position receives the job offer letter. A job offer is an invitation for a candidate to work for a company for a specific role. Most of the time, it also includes verbal agreements tackled during the interview. 

Although it can be costly to train, equip, and integrate new hires, the payoff is well worth it in the end. Before making a final decision, evaluate the new hire’s competence and ensure that the applicant is a good cultural match.

 

Hiring a new person for your company should be a thorough process. It will be very challenging and time-consuming if you don’t already have an SOP. There is also the risk of not hiring the right person for the job. 

 

Here at VisionFind, we understand how hiring the right employee the first time is the best outcome for every employer and candidate alike. Let us help you find the right employee for your company. Start HERE.

 

You may know the Philippines as a tropical Asian country that is home to over 107 million people, and about 7,641 islands. It is famous for many travelers because of its breath-taking beaches, natural wonders, local cuisine, and the people’s heartwarming generosity. However, they’re not only known for their tourist spots, but also for its people. Filipinos are hardworking, that is why a lot of industries seek them.

 

Here are seven reasons why hiring a Filipino would be one of your best recruitment decisions.

 

Culture and traditions

 

Filipino culture is one of the most service-oriented in the world. The values they hold are sacred. Filipinos are naturally happy people. They give out a sense of warmth and friendliness which will make anyone feel welcome. They also take hospitality to a whole new level. In general, Filipinos believe that every person is good and they are always ready to help one another. 

 

Filipinos value their family a lot. They have close family ties, wherein extended family members can live with them, and no one will bat an eye. Filipinos also carry the weight and responsibilities of taking care of every family member.

 

Respecting others is a distinct quality they develop when growing up, and Filipinos apply this manner to their everyday lives. At a young age, they are taught to be respectful by using these distinct catchphrases—”po” and “opo”, and ‘pagmamano’ (taking an elder’s hand to one’s forehead), which is an honoring gesture when they interact with their elders. 

 

Another quality of Filipinos is owing a debt of gratitude. This specific trait plus being hardworking have strong influences on social behaviors among Filipinos. Their desire to give back to their families and to the people who helped them in life makes them determined in accomplishing whatever they set their minds to and committed to their chosen field. And thus, making them grateful and loyal to others and somewhat like an altruistic behavior towards others.

 

Communication Skills

 

According to an official publication of the U.S. Library of Congress, the Philippine census estimated that a total of 65 percent of Filipinos understood English during the 1990s. Hence, making the Philippines a friendly country for people who speak English. – StateUniversity.com

 

The Philippines has been colonized by other countries, including Spain, the United States, and Japan. Because of these events, Filipinos develop and incorporate foreign vocabulary in their everyday speech. Yes, they have hundreds of languages in the Philippines, but the official languages they speak are Filipino and English. 

 

Almost anyone in the Philippines can understand and speak English. There is a large population of good English language proficient speakers and writers. English has become a national tool for everyone to communicate with locals and foreign nationals. According to an article from Investopedia, the Philippines’ national language statistics, 63.7% of Filipinos over the age of 5 reported an ability to speak English.

 

Communication can be hard to quantify, as a soft skill, but in the workplace, it is indispensable. A good communicator undoubtedly shares their thoughts and ideas and can listen to and understand what others say. This skill keeps teams working smoothly and harmoniously and allows everyone in the organization to understand what is going on. Bad communication skills can lead to tension and uncertainty in the workplace, which can adversely affect productivity.

 

Good Ethics and Interpersonal skills

 

Finding a good employee goes beyond searching for someone with hard skills or professional knowledge that is up to date. Yes, there are some universal skills you should look for in all employees, and these skills provide the foundation for the specific roles that are eventually built over time and as they grow with the company. But, it would help if you also looked for someone who has the soft skills that can have a significant influence on your work culture. 

 

Filipinos can make a huge impact on your business as they have good interpersonal skills. Filipinos also have high emotional intelligence which is a trait that is becoming a highly sought-after skill across industries. They are honest and express empathy towards others which makes them trustworthy workers and colleagues. They can perceive, use, and control their own emotions. What makes EQ so important is that it can be used as the basis for cultivating even more critical skills by someone who possesses it. Filipinos exhibit these characteristics and can energize your team and inspire other workers to recommit themselves to their jobs. 

 

Education

 

The Philippines is historically a Third World country and currently a developing country. The GDP per capita is low, and the infant mortality rate is high. Many of its citizens lack access to health care and higher education as well – World Population Review

 

Living in a third world country did not stop Filipinos from having the urge to get a proper education. They believe that education provides an appreciation of the world and can help turn their lives into something greater. It makes Filipinos become fast learners and practice their resourcefulness. 

 

For the past 10 years, the Philippines has been producing more and more college graduates. College graduates produced by public and private colleges and universities from 2007 (446,911) have increased by 60 percent to 703,327 in 2017. – Manila Times, August 2019.

 

Filipinos are people with a dynamic attitude in life. They always show a strong sense of initiative and pay close attention to their clients’ needs. They tend to care and be attached that they even think about how to solve business problems. They are used to tasks that make them alert and allow them to think on their feet. This brings out their ability to be resourceful and to make something out of whatever is presented to them.

 

Flexibility

 

Besides breaking the language barrier, Filipinos are preferred outsourced workers because they are flexible. Adaptability really stands out as they can easily adjust to the needs of their clients and their schedules even if they need to work night shifts.

 

Most Filipinos have an organic sense of time and are present-oriented – this makes them very creative as they can quickly adapt and be flexible on tasks handed over to them. They are also self-motivated to do well.

 

Equipment and Internet

 

There are a lot of tech-savvy people in the Philippines. Filipinos are very resourceful, and they can keep up with technology. They have access to the latest technology in the market, like computers and mobile phones where most brands have branched out in the Philippines. 

 

Filipinos have adapted to the digital age as almost everyone has access to the internet. The Philippines is doing its part in achieving technological innovations by improving internet accessibility and affordability. Nearly every household has its internet connection, and most establishments offer a WiFi connection. Mobile data is also widely used all over the Philippines. The two major mobile operators in the Philippines, together with their sub-networks, are always releasing new promotional packages for mobile internet bundles.

 

Low Cost 

 

Outsourcing reduces costs for businesses as it helps by distributing talent from high-cost to low-cost locations. It is aligning roles and skills to current business needs and optimizing talent and location strategy. It also eliminates the dependency on one particular geographic area and ensures business continuity in case of location emergencies. 

 

Businesses can achieve significant savings on outsourcing through effective management. There are many options when it comes to outsourcing talent. This includes business functions such as sales and lead generation, customer service, marketing, advertising, content creation, social media marketing, accounting, IT, administrative work, etc. A lot of companies will outsource essential tasks not only to save money but to save brainpower as well.

 

Cost-cutting is one of the top reasons why companies prefer outsourcing, but apart from that, business owners can now focus on the most critical part of their business. They will have more time to concentrate on crucial operations that will help the company run properly. Outsourcing opens the door to a business’s cost problems and also drives efficiency and expertise in business operations.

 

What is BPO?

 

According to Investopedia, Business process outsourcing (BPO) is a method of subcontracting various business-related operations to third-party vendors. It refers to the process in which a party outside the company contracts traditional business processes to be managed. The most common type of BPO is call centers or contact centers.

 

In the Philippines, BPO companies are the top players when it comes to outsourcing services. And the Philippines is the best outsourcing destination for BPO companies. Filipinos are not new in being outsourced workers as they have experience working for offshore clients in different parts of the world. The first BPO company opened in the Philippines more than 25 years ago. 

 

Cost-effective rate and English language proficiency are two of the main driving reasons behind the success story that is the Philippine BPO sector. Customer-related resources such as technical support, sales, and marketing are part of BPO jobs.

 

It is better to outsource customer-related support for servicing your customers. Having good customer service and giving a great customer experience is a game-changer for businesses; this can build your brand responsiveness and product resolutions. 

 

According to Remitr.com, BPO companies in the Philippines currently contribute around 10% of the country’s GDP and will continue growing along with the Philippines’ reputation. The top BPO companies in the Philippines include Accenture, Convergys, Telephilippines (Teleperformance), JPMorgan Chase & Co., STAFFVIRTUAL, 24/7, IBM Daksh, Sutherland, Sitel Corporation, and HP.

 

Filipinos help create a good working environment. Their innate positivity and desire to be the best in their chosen field make them diligent. The combination of their strong work ethics and cheerful personalities make them perfect co-workers. If you want a fun and positive working condition, having Filipino members in your team is a start.

 

Find your Filipino team member to help your business achieve its vision: APPLY HERE to find your Philippine virtual assistant!